Windows hello face this option is currently unavailable windows 11 " The explanation was "We couldn't find a camera compatible with Windows Hello Face. What should I do regarding 1) no password option and 2) PIN (this option is currently unavailable)? PS. Three of them saying this option is currently unavailable. On analysing the error, we got to know about the factors that could be responsible for this problem in the system and they are listed below. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Right-click on the Start icon and choose Run. I removed a driver If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. I used device manager and reinstalled them. The same thing with Windows Hello fingerprint recognition and PIN. If it isn’t, click Add a feature. No worries, I'll do my best to help you. Tick the box near it and then click Install. " below that. kapilarya. Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. i need to use a usb fingerprint " ive installed latest drivers. Running windows 11 and have at least tried restarting into safe mode and that did nothing You can try to export group policy and check if you configured any domain policy related to Windows hello I recently purchased a new laptop with Windows 11. My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I have this since I . When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. In Windows, search for and open Sign-in options. Add a registry entry. Members Online 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. The drivers did not install automatically upon startup. Adding the following registry entry I did that and the network issue got fixed. Now none of the options are available. Step 5: As soon as you switch back to the Microsoft account, you will be prompted for Hello face recognition and PIN. You can do this by following these steps: Open the Settings app on the affected device. What On my device sign-in options, Facial Recognition (Windows Hello), it keeps showing that "This option is currently unavailable and we couldn't find a camera compatible with Windows Hello Face". Every single Windows Hello option shows as "currently unavailable. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is February 11, 2025. windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. uninstalled. My Windows specs are: Edition: Windows 11 Home I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. Navigate to Computer Configuration > Administrative Templates > System > Logon. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Threats include any threat of violence, or harm to another. Windows Hello supports PIN, facial and fingerprint recognition. Here are several common scenarios and troubleshooting steps that may resolve the issue. Set up Windows Hello PIN, click “ Pin” and click “Set up". " It's been three weeks - and seems It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Check if the Windows Hello option is now working. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. msc). 2. S. " If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. Step 2. This place is a collection of Windows 11/10 how-to guides, latest feature updates and tips, and a variety of useful downloads. It shows that there is no compatible device but there is a built in HD webcam in my laptop and it works properly without any issue. Windows Hello Face. I tried updating all the drivers but nothing works out. Biometrics Devices (Windows Hello) Setup. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. This options is currently unavailable - click to Harassment is any behavior intended to disturb or upset a person or group of people. To fix the Windows 11 Hello Face not working I recently purchased a new laptop with Windows 11. Harassment is any behavior intended to disturb or upset a person or group of people. I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Hay my self Navin Kumar. For facial recognition, a specific camera device (IR camera) is required in order to support facial recognition. This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. "We couldn't find a camera compatible with Windows Hello Face. On the Accounts window, select Windows Hello Fingerprint, and windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. But now windows hello does not work. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Having come this far without a My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Use the tricks below and fix Windows Hello on your laptop. com/fix-facial-recognition-not-workin How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. The camera is working. tech/2023/06/how-to-fix-facial-recog Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Click on "Accounts" and then click on "Sign-in options". It is suggested to take the following steps: Check and update If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Perform a Repair Upgrade. When I click on them I am given a something went wrong message. When I went to settings-accounts-sign-in options the facial recognition window says "This option is currently unavailable" and "We couldn't find a camera compatible with Windows Hello I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. I've tried everything with Windows Hello:Make sure Windows is UTDdelete NGC folder (unable to locate, tried other work-arounds in Command Prompt)uninstall and re-install Windows Hello appupdate It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Need Windows 11 help? It's working now (even though, weirdly, under Sign-in Options it still says "currently unavailable"). Follow the on-screen prompts to complete the uninstallation. " The Windows I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I still have the same "option When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. " Foll To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". When I upgraded to a new laptop I thought it would change but i'm having the same problem. Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. . Before delving into Hi, I am Dave, I will help you with this. Someting went wrong. The last Windows Hello option is the pin, which works. So far, nothing I have tried has made any difference. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. But as long as it's not configured it should be ok. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Its sorta a family computer and when the option to unlock with out faces would be great ease. Outdated web camera driver. This has been going on for 3 months now, so trying "later" is definitely not working. 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. My name is, Zadee. Reboot your computer and check to see if Windows Hello Face can work successfully now. Any advice would be very much appreciated. Whats funny is on a Windows 10 box i was able to setup Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Let's remove this option in the Fingerprint section of Windows Hello. This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. Under "Windows Hello PIN", click on "I forgot my PIN". It states, 'This option currently unavailable' and along with 'Something went wrong. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Once you open Run dialog box, insert services. Try again later. Fingerprint recognition functionality can occasionally cease to operate on Windows 11. " Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. hows. Hi Experts, Windows Hello Finger Print and PIN is working through link however Windows Hello Fingerprint reader not working on Windows 11: "This option is currently unavailable" The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. (If it’s already installed, then you don’t do anything) Scroll down the list and find Windows Hello Face. I tried all different things suggested on this forum without any success. I get the following messages "This option is currently unavailable" followed by this To resolve this issue, you can try the following steps: Verify that the device is able to communicate with the on-premises AD DS. All sign options works but Microsoft provides a variety of credential providers as part of Windows, such as the facial recognition (Windows Hello), fingerprint recognition (Windows Hello), PIN (Windows Hello), security key, password, and picture Try again later". Fix Windows Hello Not Working on Windows 11. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Windows 10 Top Contributors: Created on August 11, 2020. Method 1: Check for Windows Update. nothing is working. There I found in the list: Facial Recognition (Windows Hello). I went to my Windows account and added a new sign in option for Windows Hello. When I clic on any of these options, it says "Something went wrong. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Fix Windows Hello isn’t available on this device on Windows 10. Follow the on-screen instructions to set up Windows Hello. On the Services console, scroll and right-click Windows Biometric Service. I'll be glad to help you today. This option is currently unavailable - click to learn to more. Here i In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello 3. Windows Hello - This Option is currently unavailable. Step 3. Use the following steps to At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. and nothing I do works. So I installed it & re-booted the laptop. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. I get two messages:1. Didn't change anything even after restarting. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Try again later'. We couldn't find a camera compatible with Windows Hello Face. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. I already stopped the service, copied The options to improve recognition and to remove this sign-in option are greyed out. This option is currently unavailable. I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. We couldn’t find a camera compatible with Windows Hello face. Check if Windows Hello Face is in the list under Installed features. 🍳 Fol Here are the ways to troubleshoot Windows Hello not working on Windows 11. " Underneath there is an exclamation mark with "something went wrong. Uninstall Windows Hello software; Once the uninstallation is complete, restart your PC. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Thanks so much! This video will show how to fix Windows Hello Face login not working in Windows 11/10. This issue usually occurs when a work or school account has been You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. " So, I went to Settings - Apps-> Optional features. Run Windows Hello troubleshooter For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. So I use my computer for school and what not, so do my kids. This time, the “this option is currently unavailable Windows Hello PIN” issue The Facial Recognition option displays the text "This option is currently unavailable. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". i need to use a usb fingerprint scanner. But i cant setup windows hello face sign in option in my windows 10 hp pavilion x360 laptop. Usually, setting up Windows Hello PIN on Windows This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. Windows 10 Top Contributors: KDK_ Created on November 14, 2019. But somehow, after few updates later, I can't use windows hello to sign in. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. P. Press Windows Key + I and then select Update & Security. When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). please help me to figure this out. I uninstalled the camera drivers, then restarted the computer. Click the [Start] icon ①, then select [Settings] ②. If Windows Hello is not available, you will see a message: Windows Hello Face. I can't set up, remove or modify my Windows Hello sign-in option. Then under Update status click on “Check for updates. To fix I can see here that you're unable to use your Windows Hello. You can check this by running the following Encountering the “This option is currently unavailable” error can be frustrating. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Hello, my Windows Hello Fingerprint and PIN have recently stopped working. windows 11 version 23h2 Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. 4. 1. I bought my new windows 10 laptop HP Pavilion X360 14 Convertible on 26 november 2020 . February 11, 2025. FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Ensure the "Turn on convenience PIN sign-in" policy is enabled. If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Windows 11/10 How to Guides, Help and Downloads. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. msc and click OK. 3 Ways to I recently purchased a new laptop with Windows 11. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. Read it at https://www. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. why? I have the latest system, and it I have attached a photo but all his options are greyed out "This option is currently unavailable" and also saying "Something went wrong. The option to add a finger or remove the fingerprint are greyed out and not clickable. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Option 2: Restart Biometric Services. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. PIN used to work now doesn't "This Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. If you’d like to set up Windows Hello (or maybe just see which biometric options are available on your laptop), you can do so from the Settings app on either Windows 11 or Windows 10. You may need to reregister your Hello options if needed. I'm an Independent Advisor and a Microsoft user like you. The method is very simple and clearly described in the video. Expand the Biometric devices category, and then right-click the Windows Hello Face Software Device driver and select Uninstall device. This did not allow the users to sign in to the system. Using Windows 11 HOME. When you attempt to configure your fingerprint reader, your computer m ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Thanks for reaching out. Windows Hello Face currently unavailable Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Hi! Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. If an update is found for your PC, install the update and reboot your PC. Once uninstalled, reboot your computer to see if the Windows 11 hello camera not working problem is solved. Back to Table of Contents Sign in with fingerprint scanner Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. Login invalid because I need to use a work/school account - I don't have one. 2. It says (this option is currently unavailable). Uninstalled and reinstalled Windows Hello Face. Right-click on Windows Hello face software and click on Uninstall device. Hence, apply the following steps to resolve it quickly on your PC. Try again later". Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. I can't insert picture, failed to import. Make sure to create a restore point just in case something goes wrong. #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Cannot enable Windows Hello PIN: "This option is currently unavailable" Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Checked the TPM hasn't been disabled 9. 3. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. You might have a work or school account connected to that device. reinstalled. Let's resolve the issue with Windows Hello PIN configuration. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. otfas pmz dktqovj ragl nnxyr yiza nlr isdng pfvvj egn ylzrv coz kywkzyz dwmvemo eolnb